Past Session · August 20, 2026

The diagnosis before the design.

Why engineers solve the wrong problem, and how to stop. The most costly engineering failures are rarely calculation errors. They are diagnosis failures: solving the wrong problem, correctly.

All events
Delivered
Thu, Aug 20, 2026
12:00 PM to 1:00 PM ET
Format
Virtual
Live, one hour
CPD
1 hour eligible
Toward PEO PEAK
Host
OSPE
Thought Leadership Thursdays
Recording

This session was delivered live and hosted by OSPE, which makes Thought Leadership Thursdays recordings available to its members. We are working to make a recording available here. In the meantime, the summary below covers the substance of the talk.

The pattern

The instinct, when a system misbehaves, is almost always to escalate. More capacity. More heat. More sophisticated equipment. It feels like decisive engineering, and it is usually expensive and wrong.

The real fix comes from finding the one variable that actually controls the outcome. That variable rarely announces itself in the symptom. It shows up only when you connect what the system is doing to the physics underneath it.

Three cases from the field

Case 1 · Commercial building

A persistent humidity complaint

The obvious fix: add cooling capacity.

It was wrong. The answer came from psychrometry: determining the coil temperature, and the corresponding chilled water temperature, actually required for adequate dehumidification, then adjusting the system to deliver it. Capacity was never the constraint.

Case 2 · Steel plant

A furnace producing soft billets

The obvious fix: more firing.

It made things worse. Treating the symptom by raising the heat input pushed the process further from the condition the metallurgy actually required.

Case 3 · Quench line

A quench system producing crooked bars

The obvious fix: change the nozzles.

It missed the actual variable entirely. The distortion was being driven by something the nozzle selection had no influence over.

The framework

Four steps, applied in order. Most failed diagnoses skip straight from the first to the last.

1
Symptom
What is actually being observed, stated without any assumed cause attached to it.
2
Mechanism
The physics that could produce that symptom. Heat transfer, psychrometrics, fluid behaviour.
3
Root cause
The one variable in that mechanism that is actually controlling the outcome.
4
Fix
The change that moves that variable. Often smaller and cheaper than the instinct.

Your speaker

Dr. Mohamed Hamed, CANETCO founder and lead instructor

Dr. Mohamed Hamed, PhD, P.Eng., FEC

Professor of Mechanical Engineering, McMaster University · Founder, CANETCO

Over 40 years across industry practice and university teaching. Has designed and diagnosed HVAC, refrigeration, and thermal systems for commercial, institutional, and industrial facilities across Canada. Founded CANETCO, the Canadian Engineering Training Company, in 1997 to close the gap between engineering theory and field practice. More about CANETCO.

The next session is on September 24

Decarbonizing Buildings Starts with HVAC: A Practical Guide for Engineers. Where building energy waste actually hides, and the decisions that recover it.

See the next talk